General information
1. The operator of the website www.filharmoniasudecka.pl is the J. Wiłkomirski Sudeten Philharmonic, ul. J. Słowackiego 4, 58-300 in Wałbrzych, run by the Marshal’s Office of the Lower Silesian Voivodeship under no. RIK 13/1999, REGON: 020140180 VAT No.: 886 000 39 76
2. The website obtains and gathers information about users and their behaviour in the following way:
a. By voluntarily entering information in the forms.
b. By saving cookies on end user’s devices.
c. By collecting web server logs by the hosting operator
Cookie policy
In order to provide services at the highest level, we use cookies. Using our website means that they will be stored on your device. You can change your browser settings at any time. Additionally, using our website constitutes your acceptance of the clause on the processing of personal data provided electronically.
For your convenience, the website www.filharmoniasudecka.pl uses cookies to adapt the website to the needs of users, as well as for statistical purposes.
Cookies are small text files sent by the visited website to the Internet user’s device (computer, smartphone, etc.). They do not contain any personal data.
The website www.filharmoniasudecka.pl uses two types of cookies:
1. performance cookies (collecting information about how visitors use the website, e.g. most frequently visited pages or error messages, etc.),
2. functional (saving user settings, e.g. language, consents, etc.), such as:
google-analytics.com cookies – used to keep statistics for the website www.filharmoniasudecka.pl; the exact method of operation and privacy policy of Google Analytics can be found at: https://marketingplatform.google.com/about/analytics/terms/pl/, https://policies.google.com/privacy
inspectlet.com cookies – used to determine how users use the website; the detailed method of operation and privacy policy can be found at: https://www.inspectlet.com/legal,
session cookies – this is temporary information stored in the browser’s memory until the session ends, i.e. closing it.
International websites, to which the website www.filharmoniasudecka.pl sometimes refers, may also use cookies other than those mentioned above, in particular files enabling logging in and delivering advertisements corresponding to the user’s preferences and behaviour. These types of cookies are:
on youtube.com – containing user preferences and click counter; YouTube’s privacy policy is described at: http://www.google.pl/intl/pl/policies/privacy/
In most web browsers, you can: delete cookies from your computer’s hard drive (from the browser settings), block all sent cookies or set a warning before saving them on your hard drive. Please note that changing the settings of these files by limiting their use may affect some of the functionalities available on websites that use them, e.g. by preventing you from logging in to your email account. Failure to change these settings constitutes acceptance of the use of cookies.
Below we show how to change cookie settings in the most popular search engines:
Google Chrome
Menu > Settings > Show advanced settings > Privacy > Content settings > Cookies – select the appropriate option.
Internet Explorer
Menu > Tools > Internet Options > Privacy – select the appropriate option.
Mozilla Firefox
Menu > Options > Privacy > History – select the appropriate option.
Opera
Menu > Preferences > Advanced > Cookies – select the appropriate option.
Safari
Menu > Preferences > Privacy > Cookies – select the appropriate option.
Data obtained automatically on the Website
When you use the Website, we collect information such as: your IP address, request URL, domain name, device identifier, browser type, browser language, number of clicks, amount of time spent on individual pages, date and time of using the Website, operating system type and version, screen resolution, data collected in server logs and other similar information.
Server logs
1. Information about some user behaviour is logged in the server layer. This data is used solely for the purpose of website administration and to ensure the most efficient operation of the hosting services provided.
2. Browsed resources are identified by URL addresses. In addition, the following may be recorded:
a. request arrival time,
b. time of sending the response,
c. name of the client station – identification carried out via the HTTP protocol,
d. information about errors that occurred during the HTTP transaction,
e. URL address of the page previously visited by the user (referrer link) – if the Website was accessed via a link,
f. information about the user’s browser,
g. IP address information.
3. The above data is not associated with specific people viewing the websites.
4. The above data is used only for server administration purposes.
Sharing data/personal data
We would like to inform you that:
1. The administrator of personal data is the J. Wiłkomirski Sudeten Philharmonic, ul. Słowackiego 4, 58-300 Wałbrzych
2. The Data Protection Officer is: Bożena Rakucka, bozena.rakucka@filharmoniasudecka.pl
3. The purpose of collecting data is to ensure proper service for viewers in the ticket booking processes, as well as to provide marketing information regarding events organized at the Sudeten Philharmonic, and the legal basis for processing this data is Art. 6 section 1 letter a GDPR – consent of the data subject and Art. 6 section 1 letter b GDPR – activities related to the conclusion and implementation of the contract.
4. Each person whose personal data will be processed by the Sudeten Philharmonic in the ticket booking system or electronic forms has the right to access the content of the data and amend, delete or limit processing, as well as the right to object, request cessation of processing and transfer of data, as well as the right to withdraw consent at any time and the right to lodge a complaint with the supervisory authority, i.e. the President of the Personal Data Protection Office
5. Providing data is voluntary, but necessary to ensure the possibility of using the ticket reservation system or electronic forms. If you do not provide the data, it will not be possible to use it.
6. The recipients of the data will only be institutions authorized by law or contracts concluded by the Sudeten Philharmonic with its subcontractors, in particular the supplier of ticket reservation system software, entities providing IT services to the Sudeten Philharmonic.
7. Personal data will be subject to profiling.
8. The Sudeten Philharmonic may transfer personal data to a third country or international organization – the recipient of the data is Google Inc. – in connection with the use of Google Analytics tools by the Sudeten Philharmonic.
9. Personal data will be stored for the period of time the data owner uses the ticket reservation system or until the consent to data processing in this system is withdrawn.
Analytical tools
In order to provide our services and to improve and analyze them, we also use services and tools of other entities. These entities pursue the goals specified by us, and in certain cases, they may also pursue their own goals and the goals of their cooperating entities using data obtained on our website.
Below we present selected information about the services and tools we use that you should know about in relation to the protection of your personal data:
Google Analytics
On our website, we use the Google Analytics tool provided by Google Inc. (“Google”) based in the USA. This is a web analytics service provided by Google (Google is the processor here) on our behalf using cookies. The information generated by cookies about your use of the Website/Mobile Application is described here: https://policies.google.com/privacy?hl=pl, and is transferred and saved on a Google server in the USA. IP anonymization has been activated on our websites, which shortens the IP addresses of Google users in member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Anonymization takes place immediately after receiving the data before it is saved. On our behalf, Google will use the information obtained to verify your use of our services, create reports on their functionality and to provide additional services to us related to the use of digital services or the Internet, in particular Google Analytics reports on the services provided according to the criteria demographics and interests. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.
Please be informed that you can prevent the recording of data obtained using cookies and data (including the IP address) related to your use of the website by Google, as well as prevent the processing of such data by Google, by downloading and installing the browser plug-in available at the following link.
Facebook Pixel (Meta Pixel)
We use the Facebook Pixel (Meta Pixel) to measure the effectiveness of advertising our website via the Facebook platform and to optimize our ads appearing there. This is a tool that helps us measure the effectiveness of advertising based on the analysis of actions taken by users on our Websites. We use pixel data in the following areas:
- displaying advertisements to the appropriate group of recipients,
- creating groups of advertising recipients
- analyzing what happened as a result of clicking on the ad
- using other Facebook advertising tools.
Information about data collected by Facebook
Conversion tracking and Google AdWords remarketing tag
We use conversion tracking and remarketing to measure the effectiveness of advertising our Websites via the Google AdWords platform and to optimize our ads appearing there. These are tools that help us find out what happened after the customer interacted with the advertisement – whether they completed the action that we identified as valuable. This allows us to optimize our promotional activities within the Google AdWords platform. Using the tools:
- we see what keywords, ads, ad groups and campaigns are most effective in attracting valuable customer activities,
- we know our return on investment (ROI) in advertising and make informed decisions related to advertising spending,
- we automatically optimize our campaigns in terms of our business goals,
- we see how many customers interact with our ads on one device or browser and convert on another,
- we may display AdWords ads to people who have visited our websites.
Information in forms
1. The website collects information provided voluntarily by the user.
2. The website may also save information about connection parameters (time stamp, IP address)
3. The data in the form is not made available to third parties other than with the user’s consent.
4. The data provided in the form may constitute a set of potential customers, registered by the Website Operator in the register kept by the Inspector General for Personal Data Protection.
